DELIVERY:
Most orders are shipped within 1 – 2 business days.
FREIGHT:
Unless otherwise specified, all orders are shipped freight charges paid by the customer, F.O.B. Kansas City, Missouri, USA. The customer should specify their own routing instructions. If a customer does not specify any, Richlin Fabrics®will assign their most cost efficient carrier. These orders will be shipped prepaid and the published charges will be added to the invoice.
SUBSTITUTIONS:
NO substituting items that are out of stock.
BACK ORDERS:
NO back orders on temporarily out of stock merchandise. It is up to the discretion of the customer to reorder the out of stock merchandise.
RETURNS:
Requests to return merchandise must be made within 30 DAYS of ship date merchandise. No returns are accepted on cut fabrics, for any reason. Once you cut or use the fabric, you have accepted it. Please check all orders for damages, flaws or errors, immediately after receiving the goods.
BUSINESS HOURS:
Fabric Warehouse Outlet’s normal business hours are 7:30 A.M. through 4:30 P.M., Monday through Friday.
We are closed the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. New Year’s Eve and Christmas Eve, we close at 1:00 P.M.